Privacy policy

Privacy Policy

Effective Date: July 2, 2026

At Velnora 252, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

Information We Collect

When you use our website, we may collect the following information:

  • Name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment information (processed securely through trusted payment providers)

  • Order history

  • Device and browser information

  • IP address

  • Cookies and website usage data

How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Provide customer support.

  • Send order confirmations and shipping updates.

  • Improve our website, products, and services.

  • Personalize your shopping experience.

  • Prevent fraud and maintain website security.

  • Send promotional emails and special offers if you have opted in to receive them.

  • Comply with legal and regulatory obligations.

Payment Security

Payments are processed through secure third-party payment providers. Velnora 252 does not store your full payment card information on our servers.

Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences.

  • Improve website performance.

  • Analyze website traffic.

  • Personalize content and advertising.

  • Support website functionality.

You can manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted third-party service providers only as necessary to operate our business, including:

  • Payment processors

  • Shipping and delivery providers

  • Website hosting and technology providers

  • Marketing and analytics partners

  • Fraud prevention and security services

  • Government or legal authorities when required by law

These providers are only permitted to use your information to perform services on our behalf.

Data Security

We implement reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, loss, misuse, or disclosure. While we take appropriate measures to protect your information, no method of transmission over the internet or electronic storage is completely secure.

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

  • Access the personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of your personal information.

  • Restrict or object to certain processing activities.

  • Withdraw your consent to receive marketing communications at any time.

To exercise your rights, please contact us using the information provided below.

Marketing Communications

If you subscribe to our newsletter, you may receive updates about new products, promotions, and exclusive offers.

You can unsubscribe at any time by clicking the unsubscribe link included in our marketing emails.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take appropriate steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

Email: info.faithbabatunde@gmail.com

We will respond to your inquiry as soon as reasonably possible.